Frequently asked questions

Can I undo changes to an image in Studio?
You can undo or revert while editing, but once saved, changes are permanent.
Can I bulk download my images?
Yes, Studio deduplicates images so shop-wide downloads are cleaner than via CSV export. Select each photo you want to download, and select “Download” at top right.
Does alt text sync across all listings for an image?
Yes, once you add or edit alt text in Studio, it applies to every listing that uses that photo.
What can I do in Studio?
Studio is where you manage and enhance your product photos using Vela’s AI tools. You can upload, organize, and edit images; generate or replace backgrounds with AI; apply filters; and replace images in bulk across your listings. You can also expand images with AI to fit preset sizes for all your sales channels and social media platforms, helping your visuals stay consistent everywhere you sell. For a complete walkthrough, see the Help Center video on using Studio.
How do I create a new background with AI?
To create a new background with AI, hover over a photo in Studio or in your listing and click the edit icon. Choose “Remove Background” to isolate your product. You can use the endpoints to scale or rotate the item as needed. In the AI Generate box, enter a prompt describing the background you want, or click “Prompt Assist” to optimize your prompt for best results. Then click “Generate.” You’ll see three thumbnail options—click any to view them full-size. When you’re happy with a result, choose “Save to Existing Photo” to replace the image everywhere it’s used in your shop, or “Save as New Photo” to add it as a new image that can be used in listings or when creating new products. For detailed steps, see the Help Center video on creating new backgrounds with AI.
If I delete a photo in Studio, is it gone from my listings too?
Yes. Deleting an image from Studio removes it from all listings it’s attached to.
Are AI edits unlimited?
Currently yes, though some advanced AI features require a Vela Pro subscription.