Platform Overview

Frequently asked questions

Do I need to install anything?

No, Vela is web-based and works in your browser. We recommend using a computer (laptop or desktop) to access the app for the best experience.

Do changes in Vela affect my live shop immediately?

For individual and bulk edits, and listing creation - changes won't reflect in your shop until you click Publish, Schedule or Sync. When you connect and/or save changes to a profile, your shop is immediately updated.

How many shops can I connect?

As many as you want, across all supported platforms. Each shop can only be connected to one Vela account.

Can I save drafts without publishing?

Yes, you can save as a draft in your shop, or save to Staging to keep the listing in Vela until you choose to publish. Listings in Staging do not count towards your subscription cost.
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